01 What Cookies Are
Cookies are small files stored on your device by your browser. We also use comparable technologies such as localStorage and pixels; references to "cookies" in this policy include those technologies. Cookies may be session-based (deleted when you close your browser) or persistent (retained for a defined period).
02 Essential Cookies
Always active. These are required for the site to function and cannot be switched off through our banner.
- Session integrity and authentication for the training platform.
- Security controls such as request validation and abuse prevention.
- Load balancing, routing and basic accessibility preferences.
- Storing your cookie consent choices so we do not ask on every page.
03 Analytics Cookies
Optional — set only with your consent. Analytics cookies help us understand which pages, services and course modules are useful, measure performance issues, and improve navigation. Data is reviewed in aggregate and is not used to build advertising profiles.
04 Marketing Cookies
Optional — set only with your consent. Marketing cookies help us measure campaign effectiveness, attribute enrolments to a source, avoid repeating the same message, and present relevant training offers on third-party platforms.
05 Third-Party Cookies
Some cookies are set by service providers we use for analytics, video, webinars, scheduling, support chat and advertising measurement. These providers may process data under their own privacy notices. We enable non-essential third-party cookies only after you consent, and we require providers to handle data under contract.
06 Cookie Consent
- On your first visit, our banner lets you Accept All, Reject Non-Essential or Manage Preferences by category.
- Your choice is stored on your device and applied to subsequent visits.
- No optional cookies are set before you choose.
- Withdrawing consent does not affect processing already carried out lawfully.
07 Browser Controls
All major browsers let you view, block or delete cookies, and offer private browsing modes. Chrome, Safari, Firefox and Edge each provide these controls under privacy or site settings. Blocking essential cookies may prevent sign-in and break parts of the training platform. Where supported, we also honour Global Privacy Control signals.
08 Changes
We update this policy when our cookie usage or providers change. The effective date above reflects the latest revision.
09 Contact
Privacy: privacy@shieldcoresec.com. See also our Privacy Policy.